Premium Homeware Retailer Selects TouchStar for Hardware Refresh
Based in Preston, Lancashire, Silver Mushroom offer carefully curated selections of quality homeware items ranging from well-known names to more niche brands. Established in 2011, the award-winning business has experienced tremendous growth in demand, which subsequently led them to opening their own third-party fulfilment centre, CK Fulfilment in 2022.
Silver Mushroom pride themselves on ensuring high levels of stock availability and the flexibility to react quickly to increases in demand. Speed and efficiency are key objectives for their operation, from ensuring an easy and simple ordering process for their customers, through to efficient and accurate fulfilment. Rugged mobile computers play a fundamental role in supporting the company’s picking processes.
Tony Barnes, Operations Director at Silver Mushroom comments, “We selected TouchStar to support us with the upgrade due to their experience and solid reputation within the industry. We were looking for a more robust and user-friendly device to replace our existing devices which were prone to damage. Not only were they able to help us select the right hardware, but the support they provided in getting us up and running has been exceptional”.
The technology rollout recommended by TouchStar was Zebra’s TC21 handheld touch computer. Rugged and fit for purpose, the TC21 is lightweight, easy to carry and easy to operate. Always connected, the device is perfect for the company’s scan intensive picking operation, significantly reducing downtime and ensuring the company’s picking operation is more productive and cost effective.
Peter Marsh, Sales Director for TouchStar comments, “With over three decades of experience supporting the rollout for mobile computing solutions for warehouse environments, we were thrilled to have the opportunity of working with Silver Mushroom. We feel that that in the TC21, we will be delivering a fit for purpose device that will deliver real operational benefits to the business. We look forward to supporting another successful hardware upgrade with Silver Mushroom”.