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Lucy Mackay

Lucy Mackay

Customer Fulfilment Centre Manager, Tesco

I started my career in logistics in 2019 when I joined Tesco’s Distribution & Fulfilment graduate scheme after graduating in law at university. 


I started worked in our distribution centres working both within warehouse and transport function across all temperature regimes. I also had the opportunity to work in a variety of roles including in our Global Logistics and Primary Distribution teams, developing my knowledge of our UK, European, and international inbound operation across road, rail, and sea.  


Following the graduate scheme, I continued within Primary Distribution, running our fresh food inbound operation, and heading up several development projects which focussed on providing more sustainable routes to market. Currently I’m Centre Manager at Tesco’s Customer Fulfilment Centre in London which services our Home Delivery Operation and serves around 3,200 customers orders daily.


The variety of roles I’ve worked in at Tesco has equipped me with a breadth of skills and a deep understanding the full end-to-end supply chain from suppliers all the way to the customer’s home. I’ve also loved being part of an industry that’s evolved massively throughout the turbulent times of recent years

IWLEX Exhibitors say :

IWLEX Exhibitors say :

  • "We’ve never seen a show like it! Within six minutes of the inaugural IWLEX (Inside Warehouse & Logistics Exhibition) opening, we had our first inquiry in the bag. The two days in May at the Telford International Centre went on to be the most successful trade show we have attended in terms of deals created at the event itself and immediately afterward."
    Hi-Level Mezzanines Ltd
  • “We thoroughly enjoyed our time at IWLEX. It is a valuable exhibition for companies looking for the highest quality visitors. Visitor numbers may be lower than at other exhibitions, simply because the organisers have done a fantastic job in screening out time-wasters! Everyone who came onto our stand was a motivated buyer and we have had several high-quality leads since the exhibition. We recommend IWLEX to anyone looking for relevant leads within the world of warehousing and logistics. Thank you, Justin and Nairn!”
    NLT Mechanical
  • '' It was a good show and quality is always better than a high number of tyres kickers . We have engaged with two potential customers with live projects that at this point are looking promising hence committing to IWLEX24.''
    Russell Hutchinson
    Business Development Manager - Daifuku
  • "At 51T we are really excited to be part of the inaugural Inside Warehouse Logistics exhibition. Having exhibited at other events we felt it was time for something new, in particular the original idea of having the industry shape the event. We're looking forward to meeting a new group of buyers and becoming part of the new IWLEX community."
    Duncan Dampier
    51T International Accounts Manager
  • "The Safety Knife Company are delighted to be part of the inaugural Inside Warehouse Logistics exhibition. We believe that this energetic new event will be a ‘must attend’ for the industry professionals and attract excellent visitors for us to engage with."
    David Harris
    General Manager at The Safety Knife Company