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Kuehne+Nagel Geel - Optimizing value-added services for superior customer service

Nulogy Stand: A50

Kuehne+Nagel is a global logistics provider that implemented Nulogy at its facility in Geel, Belgium, which also serves as its headquarters for the Belgium-Luxembourg region. Through Nulogy, Kuehne+Nagel Geel streamlined its rework flow, replaced manual processes with data automation, and reduced paper waste— helping provide superior service and added value to its customers.

Company Overview

Started in 1890, Kuehne+Nagel is a global leading logistics provider with over 78,000 full-time employees operating in more than 109 countries. Joining several sites across Europe already adopting Nulogy’s platform, Kuehne+Nagel Geel provides logistics services for high-tech clients such as printer and electronics manufacturers. 

Challenges

Kuehne+Nagel Geel faced a number of operational challenges that they planned to overcome with Nulogy:

• Site operation data was managed across three separate systems, leading to time-consuming workflows and data reconciliation.

• The site required a live view of production activity, instead of relying on estimates for inventory tracking.

• The quality auditing process was manual and time-consuming.

• The rework process in the Geel site’s Customization department was a manual, multi-step process prone to errors.

The Results

After implementing Nulogy’s Operational Solution, Kuehne+Nagel Geel achieved the following:

• A 62% decrease in data analyses follow-up in the administration department—a data accuracy win.

• A live, real-time view of production, adding considerable efficiency to production planning and scheduling as well as accurate inventory consumption data.

• Greatly increased reporting speed and accuracy within Geel’s Quality & Repairs department by replacing manual processes with automated steps.

• Elimination of data errors in multiple departments.

• Elimination of manual follow-ups in the operations department.

• Elimination of waste in the operations and administration process.

• The implementation of a customer portal to give customer visibility over projects, consolidating communications by removing email chains.

"Nulogy helped us improve management of our rework flow, cut down on manual work, improve the speed of data analysis, and allowed us to cut down on paper waste." -  BRYAN BEUTELS HEAD OF BUSINESS DEVELOPMENT CONTRACT LOGISTICS KUEHNE+NAGEL BELUX

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IWLEX Exhibitors say :

IWLEX Exhibitors say :

  • "We’ve never seen a show like it! Within six minutes of the inaugural IWLEX (Inside Warehouse & Logistics Exhibition) opening, we had our first inquiry in the bag. The two days in May at the Telford International Centre went on to be the most successful trade show we have attended in terms of deals created at the event itself and immediately afterward."
    Hi-Level Mezzanines Ltd
  • “We thoroughly enjoyed our time at IWLEX. It is a valuable exhibition for companies looking for the highest quality visitors. Visitor numbers may be lower than at other exhibitions, simply because the organisers have done a fantastic job in screening out time-wasters! Everyone who came onto our stand was a motivated buyer and we have had several high-quality leads since the exhibition. We recommend IWLEX to anyone looking for relevant leads within the world of warehousing and logistics. Thank you, Justin and Nairn!”
    NLT Mechanical
  • '' It was a good show and quality is always better than a high number of tyres kickers . We have engaged with two potential customers with live projects that at this point are looking promising hence committing to IWLEX24.''
    Russell Hutchinson
    Business Development Manager - Daifuku
  • "At 51T we are really excited to be part of the inaugural Inside Warehouse Logistics exhibition. Having exhibited at other events we felt it was time for something new, in particular the original idea of having the industry shape the event. We're looking forward to meeting a new group of buyers and becoming part of the new IWLEX community."
    Duncan Dampier
    51T International Accounts Manager
  • "The Safety Knife Company are delighted to be part of the inaugural Inside Warehouse Logistics exhibition. We believe that this energetic new event will be a ‘must attend’ for the industry professionals and attract excellent visitors for us to engage with."
    David Harris
    General Manager at The Safety Knife Company